job description for the Flight Attendant Liaison

A Flight Attendant Liaison is a role that acts as a liaison between flight attendants and management. This individual is responsible for representing the interests of flight attendants and ensuring their needs are met. Some of the specific duties and responsibilities of this role may include:

  1. Acting as a point of contact for flight attendants, responding to inquiries and concerns, and resolving any issues that arise
  2. Communicating important information from management to flight attendants, and providing feedback from flight attendants to management
  3. Representing flight attendants in meetings with management and other departments
  4. Collaborating with management to develop programs and initiatives aimed at improving the work environment and satisfaction of flight attendants
  5. Assisting with the resolution of disputes between flight attendants and management
  6. Collaborating with training and HR departments to address any training or development needs of flight attendants
  7. Staying up-to-date with changes to company policies, collective bargaining agreements, and industry trends that impact flight attendants
  8. Participating in industry groups and committees to stay informed of developments and best practices related to flight attendant issues.

The ideal candidate for this role should have a strong background in the aviation industry, with several years of experience as a flight attendant or in a related role. They should have excellent interpersonal, communication, and negotiation skills, and be able to effectively represent the interests of flight attendants to management. Additionally, they should have a strong understanding of industry trends and developments related to flight attendants, and be able to stay up-to-date with changes to company policies and collective bargaining agreements.