lead flight attendant job description

A Lead Flight Attendant is a senior flight attendant who takes on additional responsibilities beyond those of a regular flight attendant. The job duties of a Lead Flight Attendant may include:

• Providing leadership and guidance to other flight attendants, including assigning duties and monitoring performance to ensure that service and safety standards are met.
• Coordinating the in-flight service delivery, including preparing the cabin for takeoff and landing, distributing meals and beverages, and responding to customer requests and inquiries.
• Conducting pre-flight briefings to review emergency procedures, service expectations, and any other important information with the flight crew.
• Assisting in the event of an emergency, including providing first aid, communicating with the flight deck, and coordinating the evacuation of the aircraft if necessary.
• Ensuring compliance with all applicable safety regulations and procedures, including those related to emergency equipment, first aid supplies, and passenger behavior.
• Maintaining accurate records of in-flight activities, including passenger counts, food and beverage inventory, and any incidents or accidents that occur.
• Providing exceptional customer service to passengers and addressing any issues or complaints that arise.

The specific job duties and responsibilities of a Lead Flight Attendant may vary depending on the airline and their policies and procedures, but generally, they are responsible for supervising and leading the cabin crew to ensure that the flight is safe, comfortable, and enjoyable for passengers.