In-Flight Supervisor job description

An In-Flight Supervisor is a management position in the airline industry responsible for overseeing the in-flight service delivery and customer satisfaction. The job duties of an In-Flight Supervisor may include:

• Managing and leading a team of flight attendants to ensure compliance with airline policies and procedures.
• Ensuring the safety and security of passengers and crew members on board the aircraft.
• Monitoring the in-flight service delivery, ensuring that it meets the airline’s service standards, and addressing any customer complaints or issues that arise.
• Providing guidance and support to flight attendants and other crew members as needed.
• Coordinating with ground staff and other departments to ensure that flights depart and arrive on time, and handling any disruptions or delays.
• Conducting performance evaluations and providing coaching and feedback to flight attendants to help them improve their skills and job performance.
• Maintaining accurate records of flight crew activities and submitting reports to senior management as required.
• Maintaining current knowledge of industry trends, regulations, and best practices related to in-flight service and safety.

The exact job description and responsibilities of an In-Flight Supervisor may vary depending on the airline and the specific requirements of the position.